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Nationalité French
Permis B
CV créé le : 17/04/2024
CV modifié le : 17/04/2024
Dernière connexion : 27/04/2024
Coordonnées
***** ********

Adresse :
** *** ** **********
Marseille (13000)
Email : *****.****@*******.***
Port. : ************
Directeur Commercial & Opérations France, Sénior
Référence : 1499481
Expériences Professionnelles
mai 2021 aujourd'hui Directeur Commercial & Customer Service France
ZIM Integrated Shipping & Logistics - National Head Office FR, Marseille
* Direct liaison with Line Managers & Reporting H.O, All products DRY, RF, OG, Project, Niche Markets
* Global Accounts relationship, Manage & Support Sales-CSV Teams, Hit Targets, focus Profitability
* Market Share Med - USA increased 4 to 23%; FR Agency 1st in EU Network RF Exports 3000 teus Apple
campaign, CSV Satisfaction improvement from 72 to 94%, Very low employee turn over

sept. 2019 avr. 2021 Global Ocean Procurement Manager Europe
CMA CGM, Global Head Office Marseille, FR
* Contract & Rate negotiation with CMA HO & CEVA Global Carriers, assure Volume-Growth-Operations
* Support Cross Selling, Active involvement in GKAM Tenders & Pricing network, Manage Allocations
* Regular LCL Boxes to Tanger Hub, Zone Volume increased from 5K to 30K teus, Win : GE, Sanofi, Danone

sept. 2017 sept. 2019 Commercial Head Europe
CMA CGM HO Marseille
* Network Target List f/w, Sales Leads, enhance Value-Added Services, Regular Conf Call, Reporting KPI's
* P&L Budgets, Animation of CMA CGM Sales Network, New Busin Dev & Strategies, Joint Sales visits
* 35K teus new business generation, Digitalization & Value-Added Customer Services, reduced Bad debts

août 2015 août 2019 Global Accounts Development Manager
CMA CGM HO Marseille
* Develop IFF portfolio, Coordinate with Trade Lanes & Tender Teams, Cross Selling BCO accounts
* Performance Report & QBR, Implement CMA Trade Strategy, Improve down trading clients
* Better Cross Selling & Synergies, Win: Bosch, Renault, Siemens, Decathlon - WK Block Trains from CN

janv. 2014 juil. 2015 Key Account Manager, South of France (1.6 years)
DHL Global Forwarding, Paris
* Vertical Development, Expand customer portfolio, farming key business, guide inside Sales team
* Alstom & Thales RFQ win delivered a profit margin of 600 K €

janv. 2010 janv. 2014 Trade Lane Manager France
DHL Global Forwarding France, Paris
* Set up zone Development Strategy-Planning RFQ : OFR, Sea-Air, LCL, AFR, Rail-Road, Reporting & CRM
* Major Sales actor for the zone growth, Global BCO : Auto, Consumer Retail, Pharma, Perishables
* FMCG FCL Imports +70%; WK Consolidation Box SG - FR; 5T regular AFR Textile Imports from BD

janv. 2008 déc. 2009 Sales Manager South of France
Marchal Technologies, Marseille
* Develop profitable client Portfolio, telesales team coordination to reach monthly KPIs and budgets

janv. 2003 déc. 2004 Customer Service Executive
Zenta Technologies Ltd, Mumbai
* Debt collection, arrears settlement, Customer service measures, handling litigations, claims services

Business Development Executive
United Arabs Emirates - Dubai
* Analyse Price, lead-time, quality control, Customer & Supplier interface, liaise with Sr. Management

* Hong Kong Garments Trading : Transit Agent 6 months Internship (2004) (Hong Kong)
* Analysing, registering the containerisation, customs clearance, CSV, Bookings on software AP+

Diplômes et formations
juin 2017 sponsored course by CMA CGM Head Office

juin 2005 M.B.A (Master of Business Administration) specialised in Sales & Marketing (Degree 5 Years) - BAC+4
ICFAI (Institute of Chartered Financial Analysts), Mumbai

mai 2002 Diploma in International Trade & Logistics Management (Imports & Exports)
NMIMS, Mumbai

avr. 2001 Graduation: Bachelor of Commerce and Economics - BAC+3
University of Mumbai

Diploma in MS Office applications (Word, Excel, Power point, Outlook Express, Internet, AP+, SAP, Cargowise, CRM Analysis, Qlick-view) - BAC+4

Diplôme d'étude de la langue Française et le Français Commercial - Advanced French

DHL Passeport CIF
Certified International Forwarder

Advanced Commercial Negotiations in International Marketing - BAC+6 et plus

Compétences
Animation, SAP, Aix, Excel, Power point, Word, MS Office applications, Outlook Express
Compétences linguistiques
Anglais
Italien
Français
Centres d'intérêts
Sports, Fitness, jogging, swimming, hiking, cycling, listening music, reading, International travel
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