CV créé le :
31/10/2022
CV modifié le :
31/10/2022
Dernière connexion :
04/12/2023
Coordonnées
*****
*****
Adresse :
*** *** ** ** ** *****
13ème Arrondissement (75013)
Email :
**********@*******.**
Port. :
************
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Customer Service Representative, Junior
Référence : 1421233
Expériences Professionnelles
sept. 2022
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Global HR & Finance Trainee Quantis
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Supporting the Group Finance Lead and the Group Talent Lead to assist them with HR, finance and
operational reports. Harmonization of data related to HR and Finance departments. Creating
dashboards to analyse data to make them visual on google sheets and Ms excel. Contributing reports
of finance and HR to select indicators for implementation. Working transversally with the teams to
produce relevant analysis. Working with five branches to support them in company objectives for
finance and HR.
Gas Station Manager
Shell
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juin 2020
sept. 2021
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To have responsibility for gas station activities in order to achieve operation management in the
company. Built team to achieve increased gas station sales within a year. We worked with 12 in a
team, my main role is given a target of gas station sales per liter day. It was up to 25% increase at the
end
of 2020. My team had a reward for this achievement from the general manager of Marin Petrol. I got
rewards for leadership and communication subjects.
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févr. 2020
mai 2020
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Customer Service Representative
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Circle K
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Solving customer complaints. Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support. Representing the
company
to customer satisfaction based on customer relations strategy. Coordinating with teams, supporting and
improving team players. Achievement in problem-solving and customer relations.
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Diplômes et formations
sept. 2021
oct. 2022
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Supply Chain Management
- BAC+5
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Paris
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Compétences
SAP products, MS office tools, operations. Nowadays, I am working, Ms excel
Compétences linguistiques
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Important
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CV actualisé il y a plus de 6 mois, certaines informations peuvent ne pas être à jour.
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